This website joancornella.net is operated by JOAN CORNELLA LIMITED based in Hong Kong.

This Privacy Policy describes how we collect, use, store, and share your personal data when you use our website or purchase products from us. We are committed to protecting your privacy in accordance with the Personal Data (Privacy) Ordinance (PDPO) of Hong Kong and relevant international data protection laws.

By using this website and/or placing an order, you agree to the terms of this Privacy Policy.

Information We Collect

When you create an account or place an order for any products with us or when you subscribe to our publications, we may ask you to provide us with the following information :

  • Name, including First Name and Last Name.
  • Date of Birth
  • Delivery Address
  • Billing Address
  • Payment details, such as PayPal account details
  • Email Address
  • Telephone Number
  • Mobile Number

We may also receive the following data from you from your interaction with us or indirectly from your activities on the Website, including from the cookies we may collect:

  • Records of any interactions and correspondence between us
  • Information about how you use our Website, products and services
  • Details about payments to and from you and other details of products and services you have purchased from us
  • Technical Data such as your IP address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website

Purposes for Processing

We process your personal data for the following purposes:

  • To process and fulfill your orders
  • To contact you about your purchase (order confirmations, shipping updates, etc.)
  • To comply with legal and tax obligations
  • To improve our website and customer experience
  • To send marketing communications (with your explicit consent)

Legal Basis for Processing (for EU Users)

If you are located in the European Union, we process your data under one or more of the following legal bases:

  • Performance of a contract (processing your orders)
  • Compliance with legal obligations
  • Your consent (e.g. for newsletters or cookies)
  • Our legitimate interests (e.g. site security, customer analytics)

Sharing of Personal Data

We only share your data with trusted third parties when necessary to operate our business, including:

  • Payment processors (e.g. PayPal)
  • Shipping and logistics providers
  • Marketing and analytics services (e.g. Google Analytics)
  • Hosting and technical infrastructure providers

These third parties are required to handle your data securely and in compliance with applicable privacy laws.

International Data Transfers

As we operate internationally, your personal data may be transferred to and processed in countries outside of Hong Kong, including the EU, the United States, or others.
We ensure that any such transfer complies with applicable legal requirements, including the use of standard contractual clauses where needed.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.
Once that period ends, your data will be securely deleted or anonymized.

Your Rights

You have the following rights regarding your personal data:

  • Right to access your data
  • Right to correct inaccurate data
  • Right to request deletion (where legally permitted)
  • Right to object to processing for marketing purposes
  • Right to withdraw consent at any time

To exercise these rights, please contact us at:  info@joancornella.net

Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration.

However, no system is completely secure. We advise you to keep your login details and passwords confidential.

Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Ensure the proper functioning of the website
  • Analyze website usage (e.g. via Google Analytics)
  • Offer personalized content or advertising

Minors

This Website is not intended for children and we do not knowingly collect data relating to children. If you are under the age of 18, you should use our Website only with the involvement of a parent or guardian and should not submit any personal data to us.

Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and if significant, we may notify you through the website or other means.

We recommend reviewing this page periodically to stay informed.

Contact

If you have any questions, requests, or wish to exercise your privacy rights, you may contact us at: info@joancornella.net

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